Home


Q-Yield
Case Study
Yield ROI Calc
Clients
Evaluate
Download

Support
FAQ
Training
Register

Quadrillion
Contact Us
10what?

Resources
Articles
Books
Search
 
 

Quadrillion Technical Support

Free email technical support is available to users evaluating any of our products. (Once you have purchased Q-YIELD, your purchase agreement will give you more details on obtaining technical support).

Please read the FAQ (Frequently Asked Questions) before contacting technical support in case we already have an answer to your question.

Technical support can be reached by at support2009@quadrillion.com

When reporting a problem, please be sure to give the following information:

  1. Your name, company, telephone number, and email address so that we can contact you.
  2. The license key you were given (if this is a license problem)
  3. The version of Q-YIELD you are running (including the build number). This information is available from the "About Q-YIELD" dialog box.
  4. The operating system version you are using.
  5. (For ODBC problems) we will need to know the type and schema of your database, and the SQL query you used.

© Quadrillion Corporation 2017